NSW Minister for Finance, Services and Property Dominic Perrottet today announced the NSW government is investing in new technology that will support contemporary payment methods such as PayPal and emerging solutions such as Apple Pay.
“Today, people still have to deal with out-of-date payment methods when transacting with government agencies,” said Mr Perrottet. “While consumers and businesses are embracing newer forms of payment, many public sector agencies are stuck in the past, limited by old infrastructure.”
“It’s time for government to support our citizens in paying the way they want to – and that’s using new payment methods online or on mobile devices.”
“We want our customers to have a contemporary experience with the NSW Government and plan to support new payment types such as MasterPass, VisaCheckout, Apple Pay (when available in Australia) and others.”
Mr Perrottet said Service NSW has begun building its whole-of-government Payment Services Platform, drawing on expertise in enterprise transactions and payments processing. Azuron, a Sydney based company, has commenced work on the initial stages of the project.
“Over the next 12 months, Service NSW will draw on leading payment technologies to deliver the building blocks of the solution to integrate with existing government systems,” he said.
“The Payment Services Platform is due to be in service for transactions delivered through Service NSW by the end of the year. This solution will reduce duplication of payments infrastructure, streamline payment processes and deliver value for money.”
The Platform will eventually be made available as a service to all NSW Government agencies, reducing multiple payment systems and streamlining the receipt of monies to cut down further bureaucratic red tape.
“Reforming the current system will considerably improve the way we do business,” said Mr Perrottet. “This will help keep costs down across all agencies and opens the door for more innovation in consolidating, standardising and digitising the multiple billing platforms that exist across government.”
Service NSW offers more than 800 government transactions through digital services, a 24/7 phone line and one-stop shops, and this new payment system will enable more digital transactions and allow for future payment types, to increase convenience for our customers.